Split Aces casino Privacy Policy
This Privacy Policy explains how we collect, use, store and protect the personal information you provide when using Split Aces. We take your privacy seriously and aim to be clear about what data we hold, why we need it and how you can manage it. This page covers the main categories of data we collect, how that information is used, who we may share it with and your options for access and correction.
Types of data we collect
We collect information that is necessary to operate an online casino and sportsbook service and to provide a safe environment for players. Broad categories include personal data, technical data and transactional data.
Personal data
Personal data may include your name, date of birth, email address, postal address, phone number and identity documents when verification is required. We also collect account details such as username, password and communication preferences.
Technical data
Technical data covers device and connection information such as IP address, browser type, operating system, device identifiers and site usage logs. This helps us deliver the site, prevent fraud and ensure security.
Transactional data
Transactional data includes deposits, withdrawals, payment method details, bet and play history, bonus and promotion activity, and customer support interactions. We keep records necessary for account management, payments and dispute resolution.
How we use your information
We use the information to create and manage your account, process payments, verify identity, detect and prevent fraud, comply with legal obligations, provide customer support and improve our services. Aggregated or anonymized data may be used for analytics and product development.
Data protection practices
We apply technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration or destruction. Measures include encryption of sensitive data in transit, restricted access controls and regular security reviews. While we take reasonable steps to secure data, no system is completely secure and complete protection cannot be guaranteed.
Cookies and tracking technologies
We use cookies and similar technologies to enable basic site functions, remember preferences, analyse site usage and support targeted promotions. You can manage cookie settings via your browser or device; however, disabling certain cookies may affect site functionality.
Information sharing and third parties
We share data with third-party service providers who assist with payments, identity verification, hosting, analytics and customer support. These providers process data on our behalf under contractual terms that require appropriate safeguards. We may also disclose information to comply with legal obligations or to protect safety and rights.
User rights
You have the right to access personal information we hold about you and to request correction where it is inaccurate. You may also request deletion of your account data, subject to our need to retain certain records for legal or legitimate business purposes. To exercise these rights, contact us at [email protected].
Access, correction and deletion of data
We will respond to reasonable requests to access, correct or delete your personal information. Some requests may be limited if we are required to retain data for legal, tax or security reasons. We may ask for proof of identity before processing sensitive requests.
Privacy policy updates
We may update this policy from time to time to reflect changes in our practices or legal requirements. When material changes occur, we will make notice available on the site. Continued use of the service after updates indicates your acceptance of the revised policy.